The following terms and conditions apply in respect of all products and services booked and hired through Abracadabra Weddings and Events Pty Ltd.
Confirmation of Bookings
A booking is only secured when a deposit is paid and confirmed. If a deposit is not received, the items listed herein, will remain as a quotation for the duration of 7 days, or until payment is made to secure the booking. To confirm a booking, the client is required to pay a minimum deposit of $700.00 if orders are under $8,000.00 or $1,000.00 deposit for orders $8,000.00 or above. a full payment is required for bookings valued at $700.00 or less. Bookings will not be held on a tentative basis. Confirmation of your booking will be provided in the form of a receipt when paying in person or via email within approximately, five business days. All payments are required in full before the function, unless prior arrangements have been made with management.
All deposits are non-refundable. After a deposit has been paid, any cancelled items must be substituted for the equal dollar value, as per the original booking. Replaced items will be subject to availability. If your event is cancelled for any reason, deposits remain non-refundable. All cancelled events must be brought to our attention, in writing via email firstname.lastname@example.org Our company reserves the right to cancel any bookings which involve illegal activity or if any of our management/staff are confronted with abusive/threatening behaviour/violence.
If your wedding needs to be postponed due to COVID-19 and as per government advice, then we will move your existing booking to your updated wedding date, all payments are transferred over to the new date. You may also use your deposit towards another Event being held by the same host(s) as the current booking. If you are cancelling your wedding and have decided you will not be going ahead, then you do forfeit your deposit.
Abracadabra Events reserves the right to charge the client/s, a security bond, as a safeguard for any damaged or lost items. Clients will be informed if a security bond is required, the minimum being $200.00 or more, depending on the items hired. A security bond payment can be made either in cash or by credit card.
If any items are found to be damaged, missing or not returned within five business days, the security bond to the value of the goods will be retained. Clients will be notified, accordingly.
If the damaged or missing items are of a lesser value, only part of the security bond will be retained. The balance will be returned to the client. If all hired items are returned to us in good working order and without damage, the security bond will be refunded to the client/s.
All quotations and confirmed bookings are based on hire of our goods and services. If, however, an item is purchased, the invoice will be marked with the “purchase price.” Please note, that majority of the services we provide are predominately for hire only. A current drivers License is required as identification for all items at time of hiring. Our minimum hire spend is $2,000.00 or $5,000.00 subject to venue.
A minimum deposit of $700.00 AUS dollars (or more) is required to secure a booking. If the total amount of the services required are valued at $700.00 or less, full payment will be requested to secure the booking.
Terms of Payment
Payment/s can be made by cash, EFTPOS, credit card (Mastercard/Visa), or via bank transfer (EFT). When payment is made via bank transfer (EFT), it is a requirement that the client emails a copy of the remittance to us email@example.com
When making any online payments, please use your surname and the date of your function, as the reference. (Our banking details can be found below). Following the payment of your deposit and receiving confirmation of a booking, the final balance owing is required to be cleared in our account by the Wednesday, prior to your function.
Please advise management, if payment is to be made on the day for your function. Payment, in these circumstances, can be made in CASH ONLY at the commencement of your function. The exact amount will be required, as our staff do not carry any cash for change.
Full payment is required prior to any work being carried out, otherwise we reserve the right to withhold our services. Payments can be made in cash, credit card (Mastercard/Visa) or EFT at our office during business hours.
NAME OF ACCOUNT: Abracadabra weddings and events BSB: 083 004 ACCOUNT NUMBER: 72 927 6861
Final guest numbers must be confirmed with Abracadabra Events, 5 business days prior to your event, (if applicable). Table centrepiece prices are pre-set based on quantities ordered. These will only remain at the agreed price if numbers ordered remain the same. In the event that numbers ordered drop significantly, your agreed price may change, accordingly.
If your booking includes pyrotechnics or special effects, it is a requirement that a copy of your schedule/running sheet is emailed to us five business days prior to your event or unless an extension is given by our company. Should there be changes to your schedule on the day of your function, we allow a one-hour
(1hr) window for our operators. If we are unable to provide our pyrotechnic services on the day of your function, due to any safety concerns, such as guests or children being in breach of the required safety zone, your payment will not be refunded. In an event that our products are accidently damaged by any guests at your event, no refunds will be given. Should any pyrotechnics fail to detonate, due to a manufacturing issue, we will refund you on the basis of the individual firework/pyrotechnic, that malfunctioned. Please note that Abracadabra Events is not the manufacturer of the pyrotechnic products provided.
For all seating charts and welcome boards an EXCEL spreadsheet is required by Monday the week of the wedding/event. Once a seating chart/welcome board has been sent out for approval any changes must be finalised before Wednesday 3:00pm the week of the wedding/event to ensure that your board will be printed by Friday 4:00pm. If we are not contacted before these deadlines we will go ahead with the last proof sent to you via email, or if any changes are made after the Wednesday deadline a fee of $100.00 occurs for reprint.
Please refer to quote/invoice for Delivery/Pick up fees.
On the night Pick-Up Fees
A minimum charge of $300.00 will apply if your venue requires the hired goods to be collected at the end of the event. Late-night pick-up fee will be applicable for any event finishing at 9.00pm or later. All the charges that indicate a delivery, set up and pick up (refers to next day pick up from 9.00am onwards).
Additional Express Set up Fees:
If your venues supplier access policy is less than 4 hours an express fee of $400.00 applies to all bookings.
Venue Access Fee:
Depending on the access to your venue an additional fee of $200.00 apply for venues that only have stair access, or loading docks that do not have direct access into the venue space.